This Privacy Policy explains how Dr Wound Health Technologies Pvt. Ltd. (“Dr Wound”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects the information of nurses who register and use the Dr Wound Nurse App to provide home wound-care and dressing services. By creating a nurse account, submitting your details, or using the platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
When you register as a nurse on the Dr Wound platform, we collect a wide range of information required for your identity verification, professional validation, onboarding, and assignment of patient visits.
The personal information we collect includes:
We also collect and store government-issued identification documents such as:
These documents are collected to confirm your identity, prevent fraud, and comply with legal and safety obligations.
We collect your educational and professional background, including:
We also collect work-related preferences such as:
This information allows us to match you with patients accurately and schedule assignments efficiently.
For payouts, we collect:
We collect operational information such as:
For security and functionality, we collect:
All the information we collect is used strictly for legitimate operational and administrative purposes.
We do not sell or rent your personal information to any third party.
We only share your information when necessary for platform operations.
Limited professional information may be shared with patients, including:
Sensitive information such as Aadhaar, PAN, bank details, address, or private documents is never shared with patients.
We may share limited data with trusted third-party providers such as:
All such partners are bound by confidentiality and data protection obligations.
We may disclose information to government authorities, courts, or law enforcement agencies when required by law or necessary for safety, fraud prevention, or dispute resolution.
Dr Wound employs strong security measures including encrypted document storage, SSL/TLS secure transmission, restricted internal access, firewalls, secure servers, periodic security audits, and strict data-handling protocols.
While we take extensive steps to safeguard your information, no system can guarantee absolute security. We will notify you as required in case of a data incident.
We retain your information for as long as your nurse account remains active and for a reasonable period afterward to comply with tax, regulatory, operational, and legal requirements.
After the retention period ends, your information is securely deleted or anonymized.
As a nurse user, you may:
Certain information may need to be retained even after account deletion due to legal obligations.
For privacy-related concerns or requests, you may contact us using our support channels: Click here
We may modify or update this Privacy Policy at any time. Any changes will be reflected with an updated “Last Updated” date. Continued use of the Dr Wound Nurse App after updates indicates your acceptance of the revised policy.